Learning the Lingo

Only have 5 training days left. By next Sunday, March 18, I will have to have my act together.

So far, the buttons on the keyboard have been my biggest challenge. Once I hit a button, an additional menu pops up and if the item is not there, hit menu look up, more items pop up. Sure wish I could get a printout of what they call "modifiers". (as you can see I took a picture of the keyboard for memorization purposes at home)

My next challenge is understanding the customer. I have now learned that a 4 by4 is; four sugar & four cream. A flat tire is; a honey cruller. Then comes the folks that request 10 sugar and 10 cream. I know I'm not to acted surprised but on a few occasions I did question what I heard. It almost wants me to ask wheather they wanted any coffee with that?

I think I'm getting it, until someone askes for something that is not on the keyboard or popup menu. Like, ice cubes in their coffee or tea. This makes me bumble around long enough for someone to say; forget it and move on to the next order. "Time is of the essence".

Hopefully by the time I'm on my own, (which feels like now) I will be able to enter the orders as fast as customers rattle them off, assemble part of the order and take the next order, returning to the registar to enter it before the next order. This is the true meaning of multi-tasking.

Help me Lord, to have it all come together by March 18.