Tuesday, March 27, 2007

180 Vehicles an Hour

This number represents peak performance. In short, it should take only 20 seconds to; take the customers order, fill the order, collect the payment and pass the product to the customer. And then, have the customer drive away from the take-out window immediately. (some things are beyond our control)

Lucky for us, the owner finds 35 to 40 seconds an acceptable time for processing each transaction.

I'm finding my confidence level at an all time low. At this point in time, I can not vision myself being able to do this. I'm still hunting for the buttons on the register let alone assemble part of the order.

The more positive thinkers tell me it will all come together. I sure hope so, I do like working there. I just feel so bad when I bring their numbers to the unacceptable.

Actually, after yesterday, I'm not sure where I fit in. If something could go wrong, it did. It is my 16th work day which is not classed as a beginner anymore?

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