This is one tough lady! She was the manager of the Deli/Bakery Department at BiLo (Candler) It wasn't easy working with her but she was fair and even fun at times. She gave me the opportunity to learn how to decorate cakes. She even sent me to some company sponsored classes. I helped with (what they called) the production cakes. (carrot, black forest, cream cheese, cookies & cream etc.) When it wasn't busy we were allowed to let our imagination run wild and get creative. That was fun. If the idea was good we used it for awhile. We seemed to be a team and shared ideas.
It is different here. When I was hired, Dave (store owner) asked about my cake decorating experience. I told him my preference to icing cakes as to decorating. I could be a benefit in production but I don't have the talent in decoration. However, when put in a spot, I will do my best with effort & $ to produce something the customer will appreciate.
This brings me to my resent SPOT. I'm told Saturday afternoon, by the "Cake Decorator" who is leaving for the day, to decorate a photo cake for Sunday morning. My logic - do it now! With what little talent I have and knowledge learned from BiLo the cake was ready for Sunday.
I open Sunday morning. The concentration is on baking & putting out product before the doors open at 9 am plus begin setting up for Monday.
The customer arrives on time. They are very pleased to the point of thanking me many times over. I can't explain my relief and satisfaction that I made someone happy with the realization that this is what it is all about.
Making others happy.
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