3 minutes to 3 hours

I made the mistake of believing an ad. I should know better.
AOL ad on TV says you can download all the computer protection you need with one click, it only takes 3 minutes. Well, part of it was right. The one click. Three hours later, I am pull out my hair then resorted to on line help. They are helpful. We just have to talk the same language. I don't know computer lingo and I guess my descriptions of what is wrong takes a lot of typing on my part to get my message through. The long and short of this story. I have my computer protected according to AOL. Virus, spy ware, firewall, phishing protection, popup control, spam, actually the list is longer than I can remember. I sure hope this part is true. I should be protected.